City Palace Hotel Dubai | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Khalid Bin Al Waleed Rd, Dubai, United Arab Emirates

City Palace Hotel is a 3-star hotel in Bur Dubai, featuring air-conditioned guest rooms with modern amenities and convenient services. This Dubai hotel offers free shuttle service, currency exchange, and a business center to accommodate guests' needs.

Rooms & Amenities

City Palace Hotel provides air-conditioned rooms equipped with a flat-screen TV with satellite channels, a minibar, a safety deposit box, and a private bathroom furnished with a bidet and free toiletries. Various room types include double rooms, twin rooms, and suites with city views and living areas.

Dining & Nearby Options

On-site dining options are available, and various local restaurants, such as Tanour Restaurant and Chappan Bhog Restaurant, are within a short walking distance. A buffet, continental, or American breakfast is offered every morning for guests.

Services & Business Facilities

City Palace Hotel features services such as room service and practical information from the 24-hour front desk staff. The business center is equipped with a fax machine and photocopier for guest use.

Location & Transportation

The hotel is situated 3.5 miles from Dubai World Trade Centre and 7.5 miles from the Dubai Fountain. Nearby transport options include Al Ghubaiba subway station, located 10 minutes walking, alongside several bus stations.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

Max:

2 persons

270 sq. feet

Bed options:

2 Single beds

City view

Shower

Bathtub

room details

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King Room

Max:

2 persons

270 sq. feet

Bed options:

1 Double bed

City view

Shower

Coffee machine

room details

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Queen Suite

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Dubai 1.5 mi

Airports

Dubai Creek SPB (DCG) 4.0 mi

Dubai (DXB) 12.2 mi

Train

Al Ghubaiba Station2300 ft

Al Fahidi Station3000 ft

Metro stations

Al Ghubaiba2300 ft

Al Fahidi3000 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable and Spacious Rooms

“During my stay, I was pleasantly surprised by the comfort and spaciousness of my Standard Double Room. The room had a fridge, a kettle, and complimentary water, as well as a clean and cozy atmosphere that made my stay enjoyable. After a long day exploring the city, it was a delight to return to such a well-kept space, perfect for relaxing.” view full review

Well-Equipped Bathrooms

“The bathroom in my Standard Double Room was nicely equipped, offering all the essentials I needed for a refreshing start to my day. The shower had good water pressure, and the cleanliness was on point, which is something I highly value when traveling. It definitely added to the overall positive experience of my stay.” view full review

Great In-Room Entertainment

“I enjoyed the in-room entertainment options available during my stay. The television offered a variety of channels, which made winding down in the evenings a real treat. After spending the day outside, catching up on my favorite shows helped me relax and feel at home.” view full review

Efficient Room Service

“The room service was impressively efficient, providing me with great meals at any time. I was thrilled with how quickly my orders arrived. The food was delicious and hit the spot after long days of exploring. It truly made my stay more enjoyable, knowing I could easily have a tasty meal delivered to my room.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Pool tables

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Night club
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Khalid Bin Al Waleed Rd, Dubai, United Arab Emirates

Map view

street view

Khalid Bin Al Waleed Rd, Dubai, United Arab Emirates

City landmarks

Museums

Dubai Museum

4200 ft

Dubai - United Arab Emirates

Al Fahidi Historical Neighbourhood

5000 ft

Dubai - United Arab Emirates

Sheikh Saeed al-Maktoum's House

4100 ft

Entrance of the Dubai Creek

The Dubai Heritage Village

4900 ft

Gallery

XVA Gallery

4900 ft

Market

Meena Bazaar

2900 ft

2nd Za'abeel Road

Shiva and Krishna temple

4400 ft

Museums

Coffee Museum

4100 ft

Gallery

Al-Serkal Cultural Foundation

3900 ft

Gallery

Majlis Gallery

4000 ft

Museums

Al Shindagha Museum

3100 ft

Museums

Saruq Al Hadid Archaeology Museum

1.1 mi

Mosque

Grand Bur Dubai Masjid

4000 ft

Public Building

Dubai Municipality Museum

4400 ft

Al Ahmadiya St

Al Ahmadiya School

4400 ft

Southern side of Dubai Creek

Bur Dubai Abra Dock

1.3 mi

Mall

Bur Juman Shopping Center

1.1 mi

off Ali Bin Abi Talib St

Hindi Lane

3400 ft

Mall

The Dubai Mall

4.3 mi

Al Fahidi

2300 ft

Shopping Area

The Arabian Ranches Souk

2500 ft

Al Shindagha

2900 ft

Mall

City Centre Al Shindagha

3100 ft

Museums

Museum of Illusions

1.0 mi

Shopping Area

Al Attar Shopping Mall

2300 ft

Parks

Zabeel Park

1.7 mi

Museums

Women's Museum

1.1 mi

Port Rashid

Queen Elizabeth 2 Museum

2700 ft

Nearby

Sheikh Khalifa Bin Zayed Rd

BurJuman

2000 ft

Night club

Spree The Club

700 ft

Restaurants

Al Waqqas

900 ft

3 16 St Al Souq

Al Kawakeb Cafeteria

700 ft

45 Khalid Bin Al Waleed Rd

Starbucks

800 ft

Dubai - Al Ain Rd E 66 Road

Caspian Special Kabab

1400 ft

Al Raffa Al Raffa St Al Raffa

Golden Gate Restaurant

1700 ft

Al Raffa Al Kuwait St

Mini Punjab Restaurant

1800 ft

Al Souq Al Kabeer 26 Street

Desi Max

1800 ft

29 Al Ghubaiba Road

Swadesh

1700 ft

Shop #8

Sreeraj Lassi Cafeteria

2000 ft

5 Al Esbij St

Shehar E Karachi Restaurant

2200 ft

Al Souq Al Kabeer Sikka 32

Reviews and Ratings

Reviews from guests about their experience.

78%

loved their spa retreat and can’t wait to return.

7.8/10

Very good

Rooms

5.8

Location

6.6

Service

6.8

Dining

5.4

Evelyn

United Kingdom, March 2025

5.0/10

My stay at City Palace Hotel was a mix of experiences. While the staff, particularly Mr. Arjun and Night Manager Mr. Roshan Ali, were incredibly friendly and attentive, the room cleanliness and maintenance left much to be desired. Overall, I appreciated the warmth of the staff, but I hope for improvements in the accommodation quality. 🌟🏨

Rooms

5.0

The room I stayed in had several issues, including cleanliness problems and unfriendly air conditioning. I had allergic reactions due to the bed linens before they were changed.

Service

10.0

The staff members were always ready to help and knowledgeable about local transportation and attractions, which made my experience much smoother.

Location

7.0

The location was decent and convenient for accessing shopping and other facilities around the hotel.

Dining

5.0

The room service menu was limited predominantly to Indian food, and the quality was not satisfactory, forcing me to order from outside.

Facilities

5.0

The hotel offers various facilities, but several issues, like broken clothes drying rings and a lack of basic bathroom amenities, hindered the overall experience.

Michael

United Kingdom, January 2025

5.0/10

My stay at City Palace Hotel was a mixed bag. While the location was convenient and the staff tried their best, I faced significant issues, particularly with cleanliness and room comfort. The facilities felt outdated, and I was disappointed overall.

Rooms

5.0

The room conditions were not satisfactory, with visible dust and stains on the bed that impacted my sleep. I also found a cockroach, which raised major hygiene concerns.

Service

5.0

The service was inconsistent. My request for water took an unacceptable two hours, and I was surprised to be asked for payment upon delivery, which was different from my previous experiences.

Location

6.0

The hotel's location is quite central, which was definitely a plus. It made it easy to explore the surrounding area, but unfortunately, that was one of the few highlights.

Dining

5.0

Dining options were limited, and I found the prices at the bars quite high. I didn’t get a chance to try much of the menu, as I was mostly focused on addressing the issues in my room.

Facilities

5.0

The facilities felt outdated, lacking essential items like tea or coffee sachets. The absence of consistent room service also added to my dissatisfaction.

John

United Kingdom, January 2025

6.0/10

I had a mixed experience at City Palace Hotel. The staff, especially Mr. Arjun and Mr. Roshan Ali, were super friendly and attentive during my five-night stay. However, I did hear some not-so-great things from others, like issues with cleanliness and rude receptionists. Overall, I appreciated the staff’s assistance and wouldn’t hesitate to recommend this place based on my experience.

Rooms

8.0

I stayed in a Standard Double Room, and it was comfortable enough for my needs. No big complaints here.

Service

9.0

Service was mostly great, with staff always ready to assist. They were knowledgeable about local transport and shopping.

Location

8.0

The hotel's location is pretty decent for exploring the city. Easy to get around and find things nearby.

Dining

7.0

I didn’t have much dining experience here, but I did hear they serve homemade ice cream.

Facilities

7.0

Facilities included good room service and laundry, but I didn’t use everything available.

Parker

United Kingdom, November 2024

6.8/10

My stay at City Palace Hotel had its ups and downs. While I appreciated the comfortable bed and proximity to restaurants and the metro, the housekeeping was quite lacking, and there were issues with water pressure in the bathroom. Overall, it was a mixed experience. 😕

Rooms

6.0

The Standard Double Room had a comfortable bed, but the room suffered from poor maintenance, including low water pressure and leaks.

Service

5.0

Service was a letdown; my room needed fresh water bottles, and the response from the reception was lacking.

Location

7.0

The location is convenient, with numerous restaurants nearby and the metro just a 5-minute walk away, even if traffic was sometimes heavy.

Dining

5.0

The hotel has a variety of menu options, but they often didn’t have what was listed, which was disappointing.

Facilities

5.0

Facilities were average; room service and housekeeping fell short of expectations, impacting my overall experience.

Christopher

United Kingdom, October 2024

6.2/10

I had a mixed experience during my stay. while some staff members were attentive and eager to help, the overall state of the room left much to be desired. Issues like cleanliness and maintenance definitely impacted my comfort.

Rooms

5.0

My room was infested with cockroaches. and the air-conditioning barely worked. I had to request a change of bed linens due to allergic reactions from the previous ones, and even then, the bathroom amenities were of cheap quality.

Service

5.0

Though some staff were friendly, I encountered rudeness during my requests. especially when I asked for water and was told I had to pay for it. The night staff's disturbance at 3 am was also concerning.

Location

5.0

The hotel was conveniently located,. but the noise from the traffic outside made it difficult to rest at night.

Dining

5.0

Dining options were very limited. the room service only offered Indian food and the quality was not great. I had to order from outside to find something better.

Facilities

5.0

The facilities felt outdated. there was no hot water in the shower and the drying ring was broken. I expected better upkeep overall.