City Palace Hotel | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Khalid Bin Al Waleed Rd, Dubai, United Arab Emirates

“The City Palace Hotel is perfectly located near major attractions.”view full review

City Palace Hotel, a 3-star Dubai hotel rated 6.6/10 on Booking.com, offers air-conditioned accommodations with amenities tailored for both leisure and business travelers. Features include a business center, free shuttle service, and a proximity to public transport options.

Rooms & Amenities

Rooms at City Palace Hotel include a seating area, flat-screen TV with satellite channels, safety deposit box, and a private bathroom with bidet and free toiletries. Some rooms feature city views, and amenities include a tea and coffee maker and a mini-bar.

Dining & Nearby Options

City Palace Hotel offers a buffet, continental or American breakfast each morning. Nearby dining options include Bin Awadh, Tanour Restaurant, and Cafe Shang Thai, all within 0.5 km.

Services & Business Facilities

The hotel features a business center equipped with a fax machine and photocopier, and staff provide practical information at the 24-hour front desk. Free shuttle service to local attractions is also available.

Location & Transportation

City Palace Hotel is conveniently located near public transport, including Al Ghubaiba subway station (10 minutes walking) and several bus stops. Attractions such as Meena Bazaar and Dubai Museum are 1 km away, while the Dubai Fountain is 12 km from the property.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room

2 persons

25 m²

2 Single beds

Shower

Bathtub

room details

Standard Double Room

2 persons

25 m²

1 Double bed

Shower

Coffee machine

room details

Suite

2 persons

35 m²

1 King-size bed

Shower

Coffee machine

room details

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai 2.4 km

Airports

Dubai Creek SPB (DCG) 6.5 km

Dubai (DXB) 19.7 km

Train

Al Ghubaiba Station700 m

Al Fahidi Station900 m

Underground

Al Ghubaiba700 m

Al Fahidi900 m

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Rooms

“During my stay in a Standard Double Room, I was impressed with how clean and comfortable the room was. The housekeeping staff maintained high standards, changing towels and cleaning the room daily, making my experience truly enjoyable.” view full review

Delicious Room Service

“I thoroughly appreciated the prompt room service during my 8-night stay. Each time I ordered food, it arrived right on schedule and was delicious, enhancing my overall experience at the hotel.” view full review

Well-Equipped Facilities

“The bathroom in my room was well-equipped with all the necessary amenities. I found the shower facilities to be clean and convenient, contributing to a very satisfying stay overall.” view full review

Great Entertainment Options

“The hotel offered various media and entertainment options that kept me engaged during my downtime. With comfortable seating and a well-configured television, it was easy to relax and enjoy my favorite shows.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Billiard tables

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Live entertainment
Night club
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

Khalid Bin Al Waleed Rd, Dubai, United Arab Emirates

Map view

Khalid Bin Al Waleed Rd, Dubai, United Arab Emirates

City landmarks

Museum

Dubai Museum

1.3 km

Landmark

Al Fahidi Historical Neighbourhood

1.5 km

Landmark

Sheikh Saeed al-Maktoum's House

1.2 km

Landmark

The Dubai Heritage Village

1.5 km

Gallery

XVA Gallery

1.5 km

Market

Meena Bazaar

880 m

Landmark

Shiva and Krishna temple

1.3 km

Museum

Coffee Museum

1.2 km

Gallery

Al-Serkal Cultural Foundation

1.2 km

Gallery

Majlis Gallery

1.2 km

Museum

Al Shindagha Museum

940 m

Museum

Saruq Al Hadid Archaeology Museum

1.7 km

Mosque

Grand Bur Dubai Masjid

1.2 km

Public Building

Dubai Municipality Museum

1.3 km

Landmark

Al Ahmadiya School

1.3 km

Landmark

Bur Dubai Abra Dock

2.1 km

Mall

Bur Juman Shopping Center

1.8 km

Landmark

Hindi Lane

1.0 km

Mall

The Dubai Mall

7.0 km

Landmark

Al Fahidi

680 m

Shopping Area

The Arabian Ranches Souk

740 m

Landmark

Al Shindagha

880 m

Mall

City Centre Al Shindagha

930 m

Museum

Museum of Illusions

1.6 km

Shopping Area

Al Attar Shopping Mall

690 m

Park

Zabeel Park

2.8 km

Museum

Women's Museum

1.7 km

Landmark

Queen Elizabeth 2 Museum

810 m

Nearby

Sheikh Khalifa Bin Zayed Rd

BurJuman

600 m

Night club

Spree The Club

210 m

Restaurants

Al Waqqas

270 m

3 16 St Al Souq

Al Kawakeb Cafeteria

210 m

45 Khalid Bin Al Waleed Rd

Starbucks

230 m

Dubai - Al Ain Rd E 66 Road

Caspian Special Kabab

400 m

Al Raffa Al Raffa St Al Raffa

Golden Gate Restaurant

510 m

Al Raffa Al Kuwait St

Mini Punjab Restaurant

530 m

Al Souq Al Kabeer 26 Street

Desi Max

520 m

29 Al Ghubaiba Road

Swadesh

500 m

Shop #8

Sreeraj Lassi Cafeteria

590 m

5 Al Esbij St

Shehar E Karachi Restaurant

650 m

Al Souq Al Kabeer Sikka 32

Reviews and Ratings

Reviews from guests about their experience.

Evelyn

United Kingdom, March 2025

5.0/10

My stay at City Palace Hotel was a mix of experiences. While the staff, particularly Mr. Arjun and Night Manager Mr. Roshan Ali, were incredibly friendly and attentive, the room cleanliness and maintenance left much to be desired. Overall, I appreciated the warmth of the staff, but I hope for improvements in the accommodation quality. 🌟🏨

Rooms

5.0

The room I stayed in had several issues, including cleanliness problems and unfriendly air conditioning. I had allergic reactions due to the bed linens before they were changed.

Service

10.0

The staff members were always ready to help and knowledgeable about local transportation and attractions, which made my experience much smoother.

Location

7.0

The location was decent and convenient for accessing shopping and other facilities around the hotel.

Dining

5.0

The room service menu was limited predominantly to Indian food, and the quality was not satisfactory, forcing me to order from outside.

Facilities

5.0

The hotel offers various facilities, but several issues, like broken clothes drying rings and a lack of basic bathroom amenities, hindered the overall experience.

Michael

United Kingdom, January 2025

5.0/10

My stay at City Palace Hotel was a mixed bag. While the location was convenient and the staff tried their best, I faced significant issues, particularly with cleanliness and room comfort. The facilities felt outdated, and I was disappointed overall.

Rooms

5.0

The room conditions were not satisfactory, with visible dust and stains on the bed that impacted my sleep. I also found a cockroach, which raised major hygiene concerns.

Service

5.0

The service was inconsistent. My request for water took an unacceptable two hours, and I was surprised to be asked for payment upon delivery, which was different from my previous experiences.

Location

6.0

The hotel's location is quite central, which was definitely a plus. It made it easy to explore the surrounding area, but unfortunately, that was one of the few highlights.

Dining

5.0

Dining options were limited, and I found the prices at the bars quite high. I didn't get a chance to try much of the menu, as I was mostly focused on addressing the issues in my room.

Facilities

5.0

The facilities felt outdated, lacking essential items like tea or coffee sachets. The absence of consistent room service also added to my dissatisfaction.

John

United Kingdom, January 2025

6.0/10

I had a mixed experience at City Palace Hotel. The staff, especially Mr. Arjun and Mr. Roshan Ali, were super friendly and attentive during my five-night stay. However, I did hear some not-so-great things from others, like issues with cleanliness and rude receptionists. Overall, I appreciated the staff's assistance and wouldn't hesitate to recommend this place based on my experience.

Rooms

8.0

I stayed in a Standard Double Room, and it was comfortable enough for my needs. No big complaints here.

Service

9.0

Service was mostly great, with staff always ready to assist. They were knowledgeable about local transport and shopping.

Location

8.0

The hotel's location is pretty decent for exploring the city. Easy to get around and find things nearby.

Dining

7.0

I didn't have much dining experience here, but I did hear they serve homemade ice cream.

Facilities

7.0

Facilities included good room service and laundry, but I didn't use everything available.

Parker

United Kingdom, November 2024

6.8/10

My stay at City Palace Hotel had its ups and downs. While I appreciated the comfortable bed and proximity to restaurants and the metro, the housekeeping was quite lacking, and there were issues with water pressure in the bathroom. Overall, it was a mixed experience. 😕

Rooms

6.0

The Standard Double Room had a comfortable bed, but the room suffered from poor maintenance, including low water pressure and leaks.

Service

5.0

Service was a letdown; my room needed fresh water bottles, and the response from the reception was lacking.

Location

7.0

The location is convenient, with numerous restaurants nearby and the metro just a 5-minute walk away, even if traffic was sometimes heavy.

Dining

5.0

The hotel has a variety of menu options, but they often didn't have what was listed, which was disappointing.

Facilities

5.0

Facilities were average; room service and housekeeping fell short of expectations, impacting my overall experience.

Christopher

United Kingdom, October 2024

6.2/10

I had a mixed experience during my stay. while some staff members were attentive and eager to help, the overall state of the room left much to be desired. Issues like cleanliness and maintenance definitely impacted my comfort.

Rooms

5.0

My room was infested with cockroaches. and the air-conditioning barely worked. I had to request a change of bed linens due to allergic reactions from the previous ones, and even then, the bathroom amenities were of cheap quality.

Service

5.0

Though some staff were friendly, I encountered rudeness during my requests. especially when I asked for water and was told I had to pay for it. The night staff's disturbance at 3 am was also concerning.

Location

5.0

The hotel was conveniently located,. but the noise from the traffic outside made it difficult to rest at night.

Dining

5.0

Dining options were very limited. the room service only offered Indian food and the quality was not great. I had to order from outside to find something better.

Facilities

5.0

The facilities felt outdated. there was no hot water in the shower and the drying ring was broken. I expected better upkeep overall.